1. Who are we?
Egyptisch Katoen (trading name) is a Dutch web shop specialised in premium bedding and bath textiles made of Egyptian Giza cotton. We are based at Gildenweg 22, 8304 BC Emmeloord, the Netherlands. We are responsible for processing your personal data as described in this privacy policy.
2. What data do we collect?
We only collect data necessary for providing our services:
- Contact details: name, email address, phone number and address (for shipping)
- Order details: products, quantities, payment method and order history
- Account details: login credentials when you create an account
- Communication: email correspondence and customer service conversations
- Technical data: IP address, browser type, device data (via cookies)
3. What do we use your data for?
Your data is used for the following purposes:
- Processing and delivering your order
- Sending order confirmations and shipping notifications
- Customer service and answering questions
- Improving our website and services
- Sending our newsletter (only with your consent)
- Complying with legal obligations (e.g. accounting)
4. Retention period
We do not keep your personal data longer than necessary. Order details are kept for up to 7 years in connection with statutory tax obligations. Account details are kept as long as your account is active. You can withdraw newsletter consent at any time.
5. Sharing with third parties
We do not sell your data to third parties. We do work with the following parties necessary for our services:
- Payment providers: for securely processing payments
- Shipping partners: for delivering your order
- Web hosting & e-commerce platform: for running our web shop
- Authorities: when legally required
6. Cookies
Our website uses functional cookies necessary for the site to work. We also use analytical cookies (without tracking) to improve our website. Marketing cookies are only placed with your explicit consent.
7. Your rights
Under the GDPR you have the following rights:
- Access: request which data we hold about you
- Rectification: have incorrect data amended
- Erasure: have your data deleted
- Restriction: request restriction of processing
- Objection: object to processing
- Portability: transfer data to another party
Want to exercise one of these rights? Send an email to info@egyptischkatoen.nl. We respond within 30 days.
8. Security
We take appropriate technical and organisational measures to protect your data against loss, misuse or unauthorised access. Our website uses SSL encryption and payments are processed over secure connections.
9. Contact
Questions about this privacy policy? Get in touch: